Privacy Policy

Who we are

Our website address is: Your privacy is very important to Hilite Hardware Store. Accordingly, we have developed this Policy in order for you to understand how we collect, use and make use of personal information. The following outlines our privacy policy. 

What personal data we collect and why we collect it

We collect and use personal data (including name, surname and email) to better provide you with the required services or information after you have consented to be contacted for such purposes.

We may also collect data from you in conversation on the phone, via e-mail exchange, or in person in our shop.

How do we use your personal data?

We use information about you in the following ways:

To provide you with information about products or services that you request from us, where you have consented to be contacted for such purposes;

To provide you with products and services;
To comply with our contractual obligations we have with you;
To provide customer care, including responding to your requests if you contact us with a query.

What rights you have over your data

If you have submitted our contact form, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


GOOGLE ANALYTICS: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.

Embedded content from other websites

On our website, we may have links to other websites or you may be referred to our website through a link from another website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We cannot be responsible for the privacy policies and practices of third party websites.

We recommend that you check the privacy policy of each website you visit to better understand your rights and obligations especially when you are submitting any type of content on those third party website. Please contact the owner or operator of such website if you have any concerns or questions.